Privacy Policy

Effective Date: March 2, 2025

At Waslx, we are committed to protecting your privacy and ensuring a secure user experience. This Privacy Policy explains how we collect, use, and protect your personal data when using our services.

1. Information We Collect

1.1 Personal Information

When you register or place an order, we collect:

• Full Name
• Phone Number
• Email Address (optional)
• Delivery Address
• Payment Details (for online payments)

1.2 Usage Data

We may collect data on how you interact with our platform, such as:

• Order history and preferences
• Device information (IP address, browser type, app version)
• Location data (only if enabled by the user)

1.3 Payment Information

• For online payments, we use secure third-party payment processors.
• Waslx does not store or process your payment card details.

2. How We Use Your Information

We collect your information to:

• Process and deliver your orders
• Provide customer support
• Improve our services and user experience
• Send notifications about order status and promotions
• Ensure security and fraud prevention

3. Data Sharing & Third Parties

We do not sell or rent your personal data. However, we may share your data with:

3.1 Vendors & Delivery Agents

• Your name, phone number, and address are shared only with vendors and delivery agents for order fulfillment.

3.2 Service Providers

• We work with third-party services (such as payment processors, analytics providers, and customer support tools) to improve our platform.

3.3 Legal & Security Requirements

• If required by law, we may disclose your information to law enforcement or regulatory authorities.

4. Data Protection & Security

We use industry-standard security measures to protect your data from unauthorized access, loss, or misuse, including:

• Data encryption for payment transactions
• Secure servers to store user information
• Access controls to prevent unauthorized data access

However, no method of data transmission is 100% secure, so users should also protect their accounts with strong passwords and avoid sharing login details.

5. User Rights & Choices

5.1 Access & Updates

• You can edit or update your account information at any time from the Waslx app.
• If any data is incorrect, you can request a correction.

5.2 Account Deletion

• You may request to delete your account by contacting our support team.
• Once deleted, your data cannot be recovered.

5.3 Marketing Preferences

• Users can opt-out of promotional messages by adjusting their notification settings or contacting support.

6. Cookies & Tracking Technologies

We use cookies and tracking technologies to enhance user experience, such as:

• Remembering user preferences
• Analyzing app performance and user behavior
• Providing relevant promotions

Users can manage cookie preferences in their browser settings.

7. Children's Privacy

Waslx is not intended for children under 18.

• We do not knowingly collect personal data from minors.
• If we discover that a minor has registered, we will delete the account immediately.

8. Changes to This Privacy Policy

• Waslx may update this Privacy Policy from time to time.
• Users will be notified of major changes via email or app notification.
• Continued use of Waslx after updates means acceptance of the new policy.

9. Contact & Support

For any questions or requests regarding privacy, contact us:

• Email: support@waslx.com
• Phone: +20 155 5622169 , +20 111 823 2384
• WhatsApp: +20 155 5622169 , +20 111 823 2384

By using Waslx, you agree to this Privacy Policy and the way we handle your data.